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Delivery Policy

Christmas Stock Take

It's the most wonderful time of the year...unless you work in The Electrical Guys warehouse!

We will be carrying out a Christmas Stock take over the weekend; beginning on Friday 8th December. This is to ensure we clear through the backlog of orders and make sure our stock levels are up to date and accurate.

This unfortunately means we will not be dispatching goods on Friday 8th December. Apologies for any inconvenience that is caused by this and please bare with our team; we'll try our best to get everything with you as soon as possible.

At The Electrical Guys, our aim is to make the delivery process as swift and as painless as possible. Our Central Distribution Warehouse is home to a massive range of different electrical goods and we are equipped to handle both small and large orders.

Most of our UK Mainland orders are dispatched on a Next Working Day Delivery via our courier service, although you can also choose to have your goods sent via Royal Mail (weight and size restrictions do apply). You will also qualify for FREE Next Day Delivery across the UK when you spend over £50.00 (inc VAT) with us.

Standard UK Delivery Rates

Delivery Options Price Description
Free Next Working Day Delivery FREE Free when you spend over £50.00 (inc VAT) with us on selected products.
Monday - Friday, excluding public holidays. Order before 2PM to guarantee delivery the next working day.
Royal Mail (2-3 Working Days) £3.59 Monday - Friday, excluding public holidays. Weight and volume restrictions apply (please see our below FAQ for more information).
Mainland Next Working Day Delivery £5.75 Monday - Friday, excluding public holidays. Order before 2PM to guarantee delivery the next working day.

Additional Delivery Rates

Delivery Options Price Description
Heavy Duty Items (Next Working Day) £5.75 Monday - Friday, excluding public holidays. Order before 2PM to guarantee delivery the next working day. Other restrictions may apply.
Mainland Next Working Day Delivery (Before 12) £16.99 Monday - Friday, excluding public holidays. Order before 2PM to guarantee delivery the next working day. Items will deliver between 8AM and 12PM.
Mainland Next Working Day Delivery (Before 10) £21.98 Monday - Friday, excluding public holidays. Order before 2PM to guarantee delivery the next working day. Items will deliver between 8AM and 10AM.
Highlands £12.50 Monday - Friday, excluding public holidays. Other restrictions may apply.
Northern Ireland £17.50 Monday - Friday, excluding public holidays. Other restrictions may apply.
Isle of Man, Isle of Wight & Isles of Scilly £38.40 Monday - Friday, excluding public holidays. Other restrictions may apply.
Jersey & Guernsey £38.40 Monday - Friday, excluding public holidays. Other restrictions may apply.

Please note that orders placed on a Friday after 2PM will be dispatched on the following Monday. Orders placed prior to a Bank Holiday will be dispatched the day after the Bank Holiday.

What restriction apply to 'Royal Mail' items?

Due to the vast amount of products that we sell, it is simply impossible to send all our goods via Royal Mail. This is why weight and volume restrictions apply (with a maximum package weight of 2KG on all Royal Mail orders). If you have any questions about which service your goods may go on please get in touch with one of our team.

How will I know when my order is complete?

Once you have placed your order, you will receive an order acknowledgement from us detailing the items you ordered and your chosen delivery method. We will then process this onto our internal system and a pick note will be released to our warehouse where your goods will be packed and prepared for dispatch. You will then receive a shipment email once the goods leave our warehouse, this will contain the details of your courier and (if available) a tracking code.

Why do some 'Available' items take 1-2 days to deliver?

Sometimes it's easier for us to have a third party supplier send the goods directly to you. Don't worry though, it helps to save on the cost of stocking the products ourselves, which means much better prices for you! The only difference you will notice is that it may take up to 1-2 days for your order to arrive. Noteable suppliers include; Searchlight, Saxby and Signs & Labels. If you have any further questions regarding this, then please get in touch with one of our team.